Customer Communication Management
Research Report for the Retail Sector

You may already have seen our recent research report – Customer Communication Management in the new normal – pain-points, priorities and ambitions – which captured the thoughts of 250 senior decision-makers relating to post-pandemic customer communication management strategy.

Download the Report

Now, we’ve pinpointed responses by sector, creating snapshot summaries of some of the standout findings from executives in your field.

In this snapshot you’ll uncover the views of retail professionals on:

Whether digital transformation is an immediate priority
The barriers to digital communication progress
Email’s role in the comms mix
And which channels best fit certain message types

We hope the snapshot provides you with a useful 10-minute overview as the sector emerges from a most challenging 24 months.

“From the project management and on-boarding process, right through to the delivery of the service today, Adare SEC performs above and beyond our expectations. From our initial meeting, Adare SEC has guided us with insight and expertise to deliver on our requirements.”

Andria King, Document Service and Support Manager, Allianz.

Customer Communication Management Research Report for the Retail Sector

Download the Report

Now, we’ve pinpointed responses by sector, creating snapshot summaries of some of the standout findings from executives in your field.

Customer Communication Management
Research Report for the Retail Sector