Public Sector CCM Case Study
LGSS
Find out how our SmartApproval platform helped speed up the proofing process for LGSS.
See the case studyWe work with over 100 authorities across the UK, trusted with the production of critical, highly secure communications such as revenues and benefits and electoral documentation, along with the volume of essential everyday communications that flow between local authorities and citizens.
We’re proud to be a supplier on a number of frameworks including Crown Commercial Services and Scottish Government Procurement, delivering greater efficiencies and cost savings to public sector organisations through the provision of agile, future-proof and sustainable communication technologies.
Simplify citizens journey by enabling bi-directional communications across any channel, improving your processes and making it easier for citizens to communicate with you.
30 years’ experience with over 100 authorities across the UK to providing innovative, effective and secure solutions.
Provide a seamless experience for your employees and citizens via a secure cloud-based communication platform that can be accessed and operated remotely.
Integrate digital channels with enhanced production output to decrease the cost of servicing citizens, whilst driving down the impact on call centres.
Deliver your customer communications adhering to local and central Government bodies through our secure workflow and production platform.
Align your communication strategy with public sector ESG goals by integrating digital solutions with sustainably sourced paper.
We’ll map the citizen communication journey, identify where digital interactions can improve the efficiency and experience, and integrate targeted solutions in as little as eight weeks.
Learn More >Simplify the management of complex customer communications by empowering your team with real-time self-serve access to document and message templates.
Learn More >High volume transactional email and SMS, sent securely with the facility to attach documents and a Personalised URL to a landing page, online form or portal.
Learn More >High volume transactional mail such as bills, statements and reminders. Postal services, secure print and specialist solutions.
Learn More >Inbound scanning including structured forms and unstructured correspondence, workflow integration, case management and cheque processing.
Learn More >Physical and digital outbound day-to-day communications, back-office print, ad-hoc letters by post or email.
Learn More >RM6280 ‘Postal Goods, Service and Solutions’
Lot 5: Business Process Outsourcing, Mailroom,Document and Data Managed Services
Lot 6: Hybrid Mail, Digital and Transformational Communications
Lot 7: Inbound Delivery, Mail Opening andDigital Scanning Services
Postal Services Framework
Lot 2: Hybrid, Scheduled/Regular Bulk (Print and Post) and Digital MailServices
Printing Fulfilment & Mailing Services Framework
Lot 1: Printing, Fulfilment & Mailing
Lot 2: Hybrid Mail
As well as going through frameworks, we are able to respond to Invitations to Tender (ITTs) and Requests for Proposals (RFPs)
Learn More >View our accreditations for Security Management, Quality Management, Environment Management, Health & Safety, Business Continuity, and our Professional Association Memberships
Find out how our SmartApproval platform helped speed up the proofing process for LGSS.
See the case studyEvery successful relationship rests on the shoulders of great communication. Find out how we can help you deliver a multi-channel experience.
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