What are we looking for?

The main purpose of the role is to provide day to day support, oversight and direction to the Enterprise Application delivery teams. This spans from the direct line management of a number of development squad members, through to the facilitation of agile ceremonies, liaison with internal stakeholders to manage expectations and providing guidance & education on the lifecycle of all solutions within the enterprise application landscape.

The role holder will be responsible for managing a multi-site, multi-discipline set of Application Delivery squads to deliver a varied programme of work in line with an agreed roadmap and business objectives.

In addition to the day to day management of the team, the role holder will be expected to have forward sight of upcoming challenges and opportunities, to ensure a consistent progression through agreed programmes of work. This will involve identifying & managing any training and development requirements within the team, liaison with internal stakeholders to ensure requirements are fully understood, external dependencies are managed, expectations are set and managed, and any necessary early investigation & discovery is completed ahead of time.

The role will drive improvement, consolidation and standardisation of the group’s varied estate of applications and solutions. Identifying, documenting and implementing standards, processes and governance to ensure that the pace of change is balanced with appropriate risk management and quality.

What will you be doing?

Working in collaboration with your teams, architects, Product Development and Product Management you will be fully involved in leading the design & implementation planning, documentation and support of scalable, reliable and highly available solutions using the appropriate tools including .NET, Microsoft Azure and our Partner Platforms that meet the needs of our clients and end-users.

• Where required, act as agile coach in conjunction with the tech leads/senior developers to run daily stand-ups and other agile ceremonies
• Work with Project Management, Product Ownership, the senior technical leads and the rest of the technology department in maintaining a viable set of backlogs that addresses technical debt, development and implementation of new applications and features
• Support the development teams by working with other teams, departments and clients to remove any blockers
• Drive collaboration between the development team and the rest of the business through facilitation of:
  • Cross functional stand-ups
  • Regular show and tells
  • Development breakout / design sessions
• Work with the Head of Product Delivery to guide and build PDPs for team members to grow and enhance technical and delivery knowledge across the team
• Maintain and improve the governance standards and procedures within the department, including timely, and accurate reporting of progress and success measures
• Agree development standards and procedures with the Head of Product Delivery and implement within the department (coding standards, deployment processes, delivery squad approach, development processes etc.)
• Co-ordinate activity within the department in response to external escalation requests for service incident and change implementation support
• Alongside tech leads, senior developers, architects and Head of Product Delivery contribute to the on-going assessment of our technology stack and tools used for development to ensure latest technologies and tools are utilised
  
  

Key Stakeholders

Internal:

• Enterprise Application Delivery Teams
• Product Development
• Product Management
• IT Service Delivery
• Client Experience Team
• Sales Teams
• Head of Product Delivery
• Product & Solutions Director
• Change Delivery Director
• Director of Technology

External:

• Adare SEC Clients
• Adare SEC Technology Partners/Suppliers
  
  

The 4 Pillars

Here at Adare SEC every position within the business has its own set of ‘4 Pillars’. These are statements which clearly and simply describe the key purpose of a role:

Leadership

Manage, inspire and grow the knowledge of the Enterprise Application team. Ensuring that the team fosters the values and culture of the business.

Innovate

Deliver best in class, through the innovation of new applications and services, keeping up to date with modern software development methodologies / technology and applying to our delivery processes.

Develop

Develop and release documented, well tested, high quality and efficient applications / solutions within agreed timescales. Ensuring best practice and developmental procedures are followed.

Document

Provide support across the business by ensuring knowledge and information around current and future application developments is disseminated to the appropriate teams through various media.

Maintain

Ensure the high availability and continued performance of the Adare SEC’s Enterprise Application portfolio, processing platforms and servers through ongoing maintenance.

Who do we need?

Expected entry qualification/experience/skills

• Appropriate degree or equivalent experience
• Relevant experience in a software development or solution delivery leadership role
• Experience working in an adaptable agile software delivery environment
• Experience of customer communication and customer experience industry
• Comfortable accepting and giving constructive and respectful feedback
• Seeking and responding to that feedback often, delivering the right solution, first time
• Able, and committed, to owning projects; delivering against promises
• Possessing an honest approach to sharing, and discussing, difficulties and alternative solutions
• Proactive in creating strong relationships with colleagues beyond your immediate team
• Dedicated to constant improvement, delivering your best daily
• Resilient, with the ability to work under pressure and remain focussed on business goals
• A creative problem-solver
• A results-oriented self-starter
• A curious personality, constantly challenging yourselves (and those around you!) to find better
• A constant learner

Desirable Knowledge/Experience

• .NET
• Microsoft Azure
• Quadient or other document composition software platforms
• Microsoft Azure DevOps
• Microsoft Azure
• Email / SMS / Social media technology platforms

What's in it for you?

• Competitive salary
• Hybrid working
• 26 days holiday per year plus Bank Holidays
• Enhanced maternity and paternity schemes
• Sick pay schemes
• Eye care scheme - free eye tests and discounts on glasses for DSE users
• Electric car scheme
• Cycle to work scheme
• Free parking on site
• Free fruit