What are we looking for?
The IT Infrastructure Engineer will be responsible for supporting and maintaining IT infrastructure technology in the delivery of Adare SEC’s services and solutions.
The post holder will also be expected to mentor members of the team to grow their knowledge in these technologies and cover other team member’s duties during holidays / absence and busy times. There is a requirement for the post holder to join the on-call rota for out of hour’s support of Technology Operations. This also includes bi-monthly out-of-hours patching to ensure systems are up-to-date and secure.
What will you be doing?
Work with Technology Operations team members to resolve service desk incidents and requests within agreed SLAs and OLAs.
- Collaboration with Technical Delivery, Service Management, and Solution Engineering teams to ensure business solutions are reliable, scalable, and resilient.
- Monitor and optimise the IT infrastructure to ensure the availability, capacity, and continuity of the services the business provides to both internal and external clients meet SLA/OLAs.
- Provide technical support for infrastructure including:
- Active Directory and Group Policy configuration
- Windows servers build and configuration
- Windows Clustering and HA
- Linux servers build and configuration
- Microsoft 365 tenancy configuration
- Hypervisor configuration and deployments
- Automation tasks, using methods such as PowerShell or PowerCLI
- Azure implementations and monitoring
- Threat Prevention deployments such as Antivirus and DLP
- Network administration and configuration
- Firewall administration and configuration
- Data Protection tools to ensure backups are maintained and replicated offsite
- Service Monitoring solutions management and configuration
- Telephone System administration
- MDM solution administration
Who do we need?
Expected entry qualification/experience/skills
- Public Cloud configuration – Azure, AWS, GCP
- Monitoring Applications
- Backup and Replication technologies
- MDM Configuration and administration – Intune, MobileIron
- Virtualization using VMware ESX
- Active Directory / Group Policy configuration
- Windows Server up to the latest version
- Redhat and Suse Linux server building and configuration
- Storage Area Networks
- Patch management
- System hardening – OS, Networking, Hypervisor
- In depth knowledge and experience of high availability architectures (MS clustering \ Availability Groups, vMotion, DRS).
- Firewall administration – Cisco ASA, FortiGate, Palo Alto
- Networking technologies including configuration of interfaces, VLAN’s, VRFs, TCP/IP (Routing / DHCP / DNS etc.)
- Scripting – PowerShell, Python
- Web configurations – IIS and Apache
- Experience of working in an ITIL environment or an understanding of ITIL processes – particularly Incident, Problem, Release and Change management
- Experience of providing application support to both internal and external customers
What's in it for you?
- Competitive salary
- Hybrid working
- 26 days holiday per year plus Bank Holidays
- Enhanced maternity and paternity schemes
- Sick pay schemes
- Eye care scheme - free eye tests and discounts on glasses for DSE users
- Electric car scheme
- Cycle to work scheme
- Free parking on site
- Free fruit