Cost Savings

Take a look at our series of articles, case studies, and calculators to find out more about how organisations can optimise regulated customer communications to drive operational efficiencies and cost savings.

Hybrid Mail - The Comprehensive Guide to Getting it Right

The definitive Hybrid Mail guide to help you select the correct solution.

Digital Mailroom Automation: How to Best Employ for Optimal Efficiency

Digital mailroom automation is often sold as a magic efficiency potion, but every organisation has different requirements. How to know what to implement?

Revealed: The 5 biggest communication management cost-drains

What are the biggest cost culprits when it comes to the businesses of communicating with customers?

Customer Churn: 5 Actionable Strategies to Retain Your Customers

Learn the cost of customer churn and how to reduce it with 5 specific and actionable strategies that boost customer retention and customer experience.

Customer Churn: The Top 5 Causes

What are the biggest causes of customer churn, and what changes can you make to your customer experience to improve customer retention?

The CCM picture – new research

What do business peers really think about the world of customer communication management (CCM) as we emerge from the pandemic into the ‘new normal’?

How to Build a Business Case for Hybrid Mail

If you need to create a business case for hybrid mail, this guide covers everything you need, plus how to overcome the three most common objections.

The 5 Hybrid Mail Mistakes Costing You Money

Are you falling foul to the top five Hybrid Mail mistakes that we see on a daily basis? Find out now.

How to Get the Most Out of Hybrid Mail

If you're using hybrid mail or thinking about taking it on, this guide covers the key things you should do in order to get the best out of it.

How Democratic Services are using integrated technology platforms to deliver time and cost saving solutions

How Democratic Services are using utilising integrated technology platforms to deliver time and cost saving solutions

The guided path towards digital transformation

Like most business phrases, definitions of digital transformation vary. But the general premise is a simple one. Digital transformation describes the adoption of digital technologies to improve processes, reduce costs, manage risk and deliver an improved customer experience.

Improving customer service with letter management technology

Improving customer service with letter management technology

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